Atlassian SAML Handbook


The SAML requests sent from the app and the SAML responses received from the Identity Provider are both in an encrypted format. A public and private pair of X.509 certificates are used to sign SAML authentication/logout request and decrypt SAML assertion/response from the Identity Provider. The app has pre-configured public and private certificates but it allows you to user your own certificates.

Make sure that the certificates entered are in the proper format.

  • Format for Public Certificate :

  • Format for Private Key :

In-case there is some error in either of the certificates and you try to save the settings, an Invalid Certificate error will be displayed.