With its headquarters in Jeddah, Nahdi Medical Company is a leading chain of Saudi retail pharmacy. It manages and operates a nationwide network in 125 cities and villages across the Kingdom, which makes it one of the most prevalent and the fastest growing companies in the region.
Nahdi wanted to use SSO and they were using Siebel CRM but, it does not support any protocol for Single Sign On(SSO). It is a tedious task to change the whole CRM system, transfer data from one CRM to another. Without miniOrange they would have to integrate with Siebel CRM and build a new SSO system from the groundwork. With miniOrange the Client was able to use their existing System and Data source and even use the SSO feature without any problem.
- Single Membership ID across all applications: Users account on IdP and SP applications will be created with Siebel Membership ID.
- Data Sync: All the data present in Siebel CRM, IdP and various applications will always be in sync with each other.
- User Management: Siebel CRM can also be used to manage the user related operations (create, update, delete) along with IdP.
- Ease Of Access: For the end users, it reduces the responsibility of managing multiple sets of usernames and passwords.
Future Scope: When new application is developed (it can be SAML based, Oauth based etc.), it can be easily integrated with the already existing system.